SharePoint In-house Social Tools; Biggest Collaboration Challenge; Microsoft CRM Cloud vs. Salesforce

SharePoint Daily LogoA few weeks ago Chris Wright asked me to help promote his survey on the State of the SharePoint Community. Before I had a chance, several deadlines for the SharePoint Conference and my vacation hit. In the shuffle I completely spaced and never included the links. Sorry Chris, hopefully this will give you a bit of a push in getting more results. More details on what Chris hopes to accomplish are available at NothingButSharePoint.  --Chris

Top News Stories
If You Must have In-house Social Tools, Go with SharePoint (InfoWorld)
I've spent the past week working with and deploying the various social networking tools in SharePoint 2010. It's jam-packed with everything from individual blog sites and profiles to simple I Like It and Tags & Notes options at the top of every page. Microsoft believes that by adding these features, IT can keep folks on its intranet and thus increase communication and collaboration within an organization.

SharePoint in the Enterprise: Best Uses, Trends, Tools & Strategies (CMSWire)
I recently attended and spoke at the SharePoint Saturday: The Conference this August 2011. My presentation was around real world applications on SharePoint: ideas, trends we’re seeing and actually uses. I also had the opportunity to speak with several experts in the field, and some current and future consumers of SharePoint. Here’s what most of the buzz was about.

"All in the Cloud" Turned Into "All Fall Down Support" (WindowsITPro)
Now that calm and normal operations have resumed following the 190 minute Office 365 outage on August 17, it's an appropriate time to reflect on the support experience enjoyed by companies and users alike. Although CIOs might appreciate Microsoft’s rapid offer of a 25% rebate on monthly fees in compensation, they will have been less impressed at the performance of the support ecosystem for Exchange Online. The rebate is actually the minimum credit called for by the Office 365 Service Level Agreement (SLA) and can be requested by customers once the service level delivered by Microsoft dips below 99.9%. In this case, Microsoft did the right thing by immediately accepting that the problem was theirs and extending the 25% credit without forcing customers to go through the bureaucracy of submitting a claim detailing details of the incident, number of affected users, and so on.

Will BI Deployment Pain Be MicroStrategy's Cloud Gain? (InformationWeek)
"Cloud" is on my mind, and not just because I'm cleaning up in the aftermath of Hurricane Irene along with everybody else in the Northeast. Vendors big and small are trying to make "cloud" a household word. For the most part, such hype seems to be falling flat. Microsoft's commercials declaring "to the cloud" are generally met with puzzled looks by anyone outside of IT. (As if moving to the cloud were the end game!)

Windows 8's Windows Explorer Ribbon Detailed by Microsoft (eWeek)
Microsoft will almost certainly reveal some significant details about Windows 8 at September’s BUILD conference. In the meantime, the company seems content to dribble out tiny glimpses of its upcoming operating system, courtesy of the Building Windows 8 blog. Overwhelmingly, the blog’s posts have focused much less on Windows 8’s user interface, and much more on structural elements such as support for USB 3.0 and revisions to Windows Explorer.

Microsoft Benefits from H-P Killing webOS Platform (Forbes)
Hewlett-Packard’s Q3 FY11 results included the announcement that H-P “will discontinue operations for webOS devices, specifically the TouchPad and webOS phones. H-P will continue to explore options to optimize the value of webOS software going forward.” Effectively, H-P has killed the webOS platform, which it acquired by buying Palm for $1.2 billion in 2010. The company’s webOS competed primarily with Google’s Android, Apple’s iOS and Microsoft’s Windows Phone 7 in the mobile computing market (smartphones and tablets).

Biggest Collaboration Challenge: Making It Central to Workflow (ITBusinessEdge)
Earlier this month I wrote a post about how social knowledge isn't worth much if it isn't disseminated throughout an organization, making the point that businesses won't derive much value from data collected via social channels if they don't route it to folks who can actually use it to make business improvements, whether it's designing better products or providing better customer service. When I interviewed Ed Moran, Deloitte's director of Insights & Innovation in 2009, he told me some companies were establishing social centers of excellence to do this.

Microsoft Launches New CRM Cloud Promotion on Eve of Salesforce Conference (ZDNet)
Microsoft is launching a limited-time promotion for its Dynamics CRM Online service on the opening day of rival Salesforce.com’s Dreamforce conference. Via its “Cloud CRM for Less” offer, Microsoft is targeting Salesforce, SAP and Oracle switchers, the Redmondians announced on August 29. (However, to qualify, customers seemingly don’t need to be using products or services from any of these vendors.)

 

Around the Blogosphere
Adventures with Office Products & Technologies (Erika Ehrli)
A few years ago I learned quite a few tricks when I downloaded the C# and VB.NET 101 Code Sample projects. Who has not used many of these code samples in VS projects? Code samples always come handy. While videos and tech articles are always great and go deeper to explore new technologies, few things can beat LOTS of free code samples. I am trying to catch-up with LINQ and lately I’ve been experimenting with the 101 LINQ Code Samples.

After SharePoint 2010 Database Attach Upgrade Alerts have the Wrong URLs (The SharePoint Farmer's Almanac)
Database attach upgrades seem to be the norm these days for customers upgrade from SharePoint 2007 to SharePoint 2010. I am assuming the reason for this is because they are very flexible and generally work pretty well. One of the flexible things about these type of upgrades is you can change your web application URL. Some customers are going from short URL to fully qualified (FQDN) like http://portal to http://portal.company.com. And some of our customers are making complete changes going from http://sharepoint.company.com to http://intranet.company.com. The nice thing about making these types of changes is for the most part a content database has no concept of the web application URL. If you go hunting through the database (which you should never do) you will see everything is relative. The site collections know their URLs as / or /sites/sitecollection. That way changing the URL doesn't matter.

Resetting SharePoint 2010 Themes (SharePoint Automation)
One of my current clients is a local school district here in Denver and we (Aptillon) have recently helped them release a new public facing site for the main district office as well as all the schools in the district. The district has chosen a somewhat fixed brand which has had full theming support added so that the individual schools can adjust the color scheme to match the school’s colors. The master page, page layouts, CSS files, and associated images were all deployed to the Farm using various Solution Packages (WSPs). This allows us to make corrections/additions to the brand related files and quickly deploy them to the Farm, thereby updating the district and school sites quite easily. The problem, however, is that the way theming works within SharePoint 2010 is that it makes a copy of all the CSS and image files and stores them in the /_catalogs/theme/Themed/{THEMEID} folder, as shown in the following figure:

SharePoint 2010 People Search: Did you know that.... (SharePoint @ code|influence)
After configuring User Profile Synchronization, I found that SharePoint People Search could still not work as the content source for the user profiles was being denied access. With some good research, I came to learn that the Default Content Access Account I had set from my search service application was being denied access to crawl and index the sps3://my.intranet.com repository. To resolve this, I granted the default content access account administrative rights on the User Profile Service application as "Retrieve People Data for Search Crawlers" as seen below.

Netcast 89 - Watch Your Pipes (Todd Klindt's SharePoint Admin Blog)
In this episode I talk about another regression in the June 2011 CU. I also talk about a couple of tools I have been using to ease the pain of upgrades.

 

Around Bamboo Nation
Meet Us in Berlin at the European SharePoint Conference 2011 (The Bamboo Team Blog)
We are delighted to announce our Sponsorship of the European SharePoint Conference taking place in the Estrel Convention Centre, Berlin from October 17-20. As sponsors, we are taking part in the largest European SharePoint-focused Expo, where you can meet members of our European and U.S. teams along with other top SharePoint vendors. The European SharePoint Conference offers the latest insights, knowledge, and experience from some of the most highly regarded SharePoint experts, MCM’s, MVP’s, Microsoft speakers, and industry thought leaders worldwide. Keynote speakers are Bjørn Olstad, Joel Oleson, Mirjam van Olst, Spencer Harbar, and Rafal Lukawiecki.

Aggregate Across SharePoint Site Collections... Say What?? (The Bamboo Team Blog)
I recently had the pleasure of attending SharePoint Saturday: The Conference (thanks again to Dux Raymond Sy and Innovative-e for putting it together!), and one of the most common requests that I heard was for the ability to aggregate data not across just sites, but across Site Collections as well. Did you know that Bamboo's List Rollup Web Part allows you to achieve this today? It sure can, and I'm here today to show you how.

This Week in Bamboo (August 14, 2011 - August 20, 2011) (The Bamboo Team Blog)
SA05 R2.1 Knowledge Base Solution Accelerator, HW05 Alert Plus, HW24 List Rollup Web Part

 

SharePoint Job Listings*
SharePoint Web Developer / Secret Clearance Required - Honolulu, Hawaii
Seeking a Web/SharePoint Developer to support the design, development, and deployment of custom Microsoft Office SharePoint Server (MOSS) 2007/10 sites, web parts, features, and solutions for the United States 'BILAT' Program supporting the Office of the Under Secretary of Defense for Intelligence (OUSD/I). The candidate will be responsible for meeting with Staff Officers, end users, and Senior Management to define requirements and to develop solutions using the SharePoint Object Model. The ideal candidate will possess effective communication and interpersonal skills to build and maintain working relationships with clients. The developer will also be expected to prepare and maintain related technical documentation.

Senior Systems Engineer - Denver, Colorado
Provide technical implementation and configuration support for NewsGator product lines, including desktop products, Enterprise products, SharePoint solutions, web-based products, and NewsGator web services. This position is customer facing and requires frequent travel to / contact with NewsGator enterprise customers typically System Administrators, SharePoint Administrators, and IT function level management. Candidate must have strong technical background and deep consulting experience.

 

Microsoft Updates
Plan for SharePoint Workspace 2010 (TechNet)
When you plan a Microsoft SharePoint Workspace 2010 deployment, consider your organization’s needs and objectives, especially in the context of the deployment options that are discussed here. The following references may also be helpful: For information about how to deploy SharePoint Workspace 2010 after planning your objectives, see Configure and customize SharePoint Workspace 2010. For information about how to deploy SharePoint Workspace 2010 for a Microsoft Groove Server-managed environment, see Deployment for Groove Server 2010.

 

SharePoint Events*

 

SharePoint Training*

* Please contact Chris Dooley (chris.dooley@bamboosolutions.com) to be included in SharePoint Daily™.

 

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Posted Aug 30 2011, 07:52 AM by Chris Dooley

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About Chris Dooley

As Marketing Manager for Bamboo Solutions, Chris Dooley is responsible for overseeing all marketing efforts made towards identifying, creating, and evaluating strategies to promote the services and products offered by the company. He brings more than eight years of marketing experience to his position, with a strong focus on social media marketing stemming from his time of employment with America Online prior to Bamboo Solutions. During his time with AOL as a Senior Program Manager, Chris was responsible for creating the advertising processes for AOL Messaging and Social Media and co- founded AOL’s ComicsAlliance. In his role as Marketing Manager for Bamboo Solutions, he continues to carry out his extensive knowledge of social media marketing by establishing the need for the company’s products and services worldwide through emphasizing and initiating global marketing efforts. Chris studied Programming at Georgia Perimeter College.

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