Issue with password expiration date

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Sueto Posted: Tue, Jul 22 2008 3:46 PM

I am having a couple issues with this web part. I am posting here in hopes that someone else may have experienced this issue and may have come across a solution

I have a page up with the password change web part but it doesn't seem to be working properly. The page takes a long time to render, 3 to 5 minutes, if I have this web part on the page. It is the only page that is rendering slowly on my site. I only let a person get to the password change page after they have authenticated. For my situation I have to use Basic Authentication with SSL.

Here is what I have observed. When the 'Domain' field on the password change web part has for example 'DOMAIN' the page renders slowly and the password expiration will never show. It is almost as if it times out trying to do a look up on the user's account information.

Now, if I put in the full domain name, DOMAIN.COM for example, the page renders quickly and the password expiration days shows as expected.

In this version of the Password Change web part I don't see the option to fill in and set a domain name of my choice. I know this was part of the setup in the previous versions. I can understand why it might have taken out to simplify the setup of the web part. I am at a loss as to how to solve my issue with the Password Change web part. I am using this on Sharepoint 3.0 in a Windows 2003 AD. Since it is looking like a lookup problem, is there any insight in how the look up is being performed? LDAP vs WinNT for example. Or is it more simple than that perhaps.

Thanks in advance for any advice or help.

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Sueto,

This is an issue I have never run across. I have submitted this to the Bamboo Support group and will let you know what they suggest.

Chris Dooley
Community Manager

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Sueto replied on Thu, Jul 24 2008 2:36 PM

Sounds great. I emailed Support and Emmanuel with the problem a couple days ago as well. If there is anything that I could try I would be glad to do it.

If it matters this was from the package that is bunbled with the IT Productivity Pack. I was asked to give domain set up and version in a previous email. That can be a pretty broad question. Is there anything that I can send back that would be a narrowed down set of specifics?

 

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Sueto replied on Mon, Aug 11 2008 9:47 AM

Any word on a configuration that I can try? Or ideas on the security settings needed?

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Varp replied on Wed, Jul 29 2009 11:01 AM

This issue still exists. The default value for the domain textbox is populated with <domain name> (e.g. "Domain").  Manually editing this to show <domain>.<ext> (e.g. "myDom.COM") makes the password expiry functionality work.

If the domain entry is changed to the "myDom.COM" value, the password change still works.

Is there any way to make the default entry to the domain text box the correct one for the rest of the code to work, or is there a fix/patch for this problem which has not made it to the trial download versions ?

I have tried this with both the version in the trial IT Productivity Pack and the trial standalone version.

We are assessing the possibility of buying-in a solution for this rather than writing our own, as this would be obviously more straight-forward.  However, equally obviously it has got to work properly, particularly for several hundred dollars..

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