Configuring Silverlight Applications for IIS (Fix black screen in Silverlight player issue)

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Binh Nguyen Computer [co] posted on Tue, Apr 14 2009 10:25 AM

Currently, in Beta 2 version, the SharePoint Video Library uses Silverlight and Flash player for video playing.

In some cases, the IIS settings from Windows Server 2003 with IIS 6.0 dont have the MIME type support for Silverlight Application. Thus, the player in Silverlight doesnt work in those cases.

Please follow these steps below for the configuring in IIS for Silverlight Application MIME:

In Windows Server 2003 - IIS 6.0

1. Go to Start > Administrative Tools and run IIS Manager, figure below:

2. Right click on the server name and select "Properties", see figure below:

3. In the Properties Dialog, click on the "MIME Types" button, see figure below:

 

4. In the "MIME Types" Dialog, click the "New" button, see figure below:

5. In the "MIME Type" Dialog enter one MIME Type at the time:

  • .xap     application/x-silverlight-app
  • In Windows Server 2008 IIS 7.0

    All MIME types needed to support Silverlight are implemented by default in Windows Server 2008 IIS 7.0 and Windows Vista SP1

    For more detail please visite http://learn.iis.net/page.aspx/262/silverlight/ 

    Binh Nguyen
    Bamboo Solutions Corporation

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    Verified by Binh Nguyen

    Hi all,

    The issue with the black screen player looks like the uploaded video codec isn't supported by the player. If the uploaded file is in .WMV but its codec is Windows Media Video Screen, the player will not play and stay at 00:00 position.

    This is the limitation of MS Silver Light Player: http://msdn.microsoft.com/en-us/library/bb412386.aspx#mediaformats_unsupportedformats

    To resolve this issue, you could convert the WMV file from the Windows Media Video Screen codec to the another WMV format with the Windows Media Video 7 or above codec.

    Hope this help,

    Thanks,

    Binh Nguyen
    Bamboo Solutions Corporation

    All Replies

    Not Ranked
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    Hey there,

    First place, congratulations for this excelent tool...

    Sharepoint really needs something like that...

    I got a sucessfuly installation of the Bamboo Video Library and did video uploads without any problem.

    When i try play the video, i got a blank screen with all user controls working fine, but the video time is always 00:00/00:00.

    If i click in video name, i got a windows that allow save or open the video, when i choose open, the video plays normally.

    I made all steps above about configuring the Mime in IIS 6.0, restarted the server but the issue continue.

    So, can you help me???

    Thank you very much...

    Not Ranked
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    Hi Binh,

    This seems to be an excellent tool and I've been looking for something like this for a long time.. but I'm having the exact same problem that Kadumpires above.. When I try to play a wmv video, all I get is a black screen.. I can see the controls in the player, but the duration of the video is 0:00 and it doesn't play. I have already added the MIME settings that you mentioned, but still it doesn't work. I'm using Internet Explorer 8, Windows Server 2003, I have both Flash and Silverlight installed and working.

    Not Ranked
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    Can you please please please suggest a fix? Thanks so much in advance!

    Top 500 Contributor
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    Thank you so much that mime fix help but now I'm seeing the play button and other viewer option but the video is not play and time is showing 0:00:00 does anyone have any suggestions

    Not Ranked
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    Hi guys,

    I've installed Bamboo Library Video Beta 2, but it isn't loading my videos after upload. I already configured Mime Type on IIS 6.0 (Windows Server 2003), but the video doesn't display, just the player showing 00:00/:00:00. Can anybody please help me? thanks

    Top 10 Contributor
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    Points 1,990
    Verified by Binh Nguyen

    Hi all,

    The issue with the black screen player looks like the uploaded video codec isn't supported by the player. If the uploaded file is in .WMV but its codec is Windows Media Video Screen, the player will not play and stay at 00:00 position.

    This is the limitation of MS Silver Light Player: http://msdn.microsoft.com/en-us/library/bb412386.aspx#mediaformats_unsupportedformats

    To resolve this issue, you could convert the WMV file from the Windows Media Video Screen codec to the another WMV format with the Windows Media Video 7 or above codec.

    Hope this help,

    Thanks,

    Binh Nguyen
    Bamboo Solutions Corporation

    Not Ranked
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    Yeah....

     

    That's work to me.... Thanks a lot :D

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    dp1 replied on Fri, Sep 4 2009 12:24 PM

    Unfortunatly I have folowed these steps for updating MIME types in IE6 on server 2003, but i still suffer from the black screen issue.

    ------------------------------------------

    Server : 2003 standard editiom sp2

    Sharepoint WSS3.0 with SP1

    --------------

    Windows XP x64 with SP2

    Adobe Flash Player 10 ActiveX

    Adobe Flash Player 9 Plugin

    Microsoft Silverlight version 3.0.40723.0

    Windows Internet Explorer 7

    Windows Media Player 11

    Windows Medial Format 11 runtime

    Top 10 Contributor
    105 Posts
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    Hi dp1,

    Your system environment is ok for the Video Library when you fixed the MIME issue.

    Please note the the Windows Video file in Windows Video Screen codec isn't supported by the SilverLight Player.

    Have you tried the standard .WMV format file, codec in Windows Media Video 7 or above?

    Hope this can help. Please let us know if you have any concerns with this issue.

    Thanks,

    Binh Nguyen
    Bamboo Solutions Corporation

    Not Ranked
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    Thank's for giving the information of the  Beta 2 version, the SharePoint Video Library uses Silverlight and Flash player for video playing.

     

    Brazilian Queen

     

     

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